PLEASE NOTE THIS IS A THIRD PARTY T MOBILE. DO NOT GO HERE. Employees there are very unwelcoming and rude. PLEASE BE CAREFUL FOR WHEN THEY "GIVE" YOU THINGS FOR "FREE" LIKE CASES, TABLETS, SCREEN PROTECTORS, ETC. I went for a phone and they gave me a case, screen protector, and wireless charger for "free" and they ended up charging all of it to my account. The employees seemed to have made fun of me at one point recently, laughing at me for what I said. I would never come here again.
Very good staff. They have amazing customer service!
I came in to make a payment and requested a text message receipt. After shopping at the local Walmart I went back because I had yet to receive the text and they were closed. This morning my phone was disconnected. They stole my money.
Be very careful. I live in Pgh. In July this store let someone without our password and a totally different number charge over 3000 of equipment on my phone. Then actually credited these crooks instead of me. Now T mobile is saying I need to go after the store because they made the mistake. YES this is actual words from TMOBILE. Next step small claims court. Should I hire a lawyer as I want compensated for this anxiety and hours on the phone. This place needs shut down.
I came here to give them 1 star for bad customer service. Low and behold all the other reviews say the same thing. Walked in there ready to purchase a brand new phone service but no one came to my aid so I simply left and went downtown opposite Starbucks.
T Mobile is a US Electronics Store based in New Haven, Connecticut. T Mobile is located at 470 Foxon Blvd, New Haven, CT 06513, USA.
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